Mar 3, 2020

Complete an UberEATS Meal Delivery Order in Uber Driver

tweaked according to screen information during delivery

←Older revision Revision as of 05:13, 4 March 2020
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===Going to the Pickup Location===
 
===Going to the Pickup Location===
 
# Open up your Uber Driver app on your phone. Uber Driver is black and has the word "Uber" and a right-pointing arrow on it.  
 
# Open up your Uber Driver app on your phone. Uber Driver is black and has the word "Uber" and a right-pointing arrow on it.  
#* While some areas give drivers independent responsibilities for delivering and driving, others allow separate drivers and delivery people to avoid the amount of workload there is for this Uber City. <!-- Therefore, if you sign up for Uber Eats meal delivery and are declined even though you are under the guidelines of delivery with your car and personal reasons, chances are that they are targeting your car for UberX first because UberEats either isn't popular or isn't available near you. -->
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#* While some areas give drivers independent responsibilities for delivering and driving, others allow separate drivers and delivery people to avoid the amount of workload there is for this Uber City.
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#* In some Uber Cities, if you legally sign-up to solely Deliver, are within the guidelines for personal and automotive reasons but are rejected, chances are that in this Uber City, they only give access to Delivery if you've provided ride-share services for a period of time before you can later ask for access to Delivery, due to lesser workload.
 
# Make sure that UberEATS/Delivery is turned on in your Trip Preferences. Tap the three lines (hamburger-like) menu in the bottom right corner of the screen, then on the next screen tap the "slider bar" icon also in the bottom right corner, then tap Deliveries towards the top and tap "Save".
 
# Make sure that UberEATS/Delivery is turned on in your Trip Preferences. Tap the three lines (hamburger-like) menu in the bottom right corner of the screen, then on the next screen tap the "slider bar" icon also in the bottom right corner, then tap Deliveries towards the top and tap "Save".
 
#*If you just have Deliveries on your screen, even better (you'll only be able to get deliveries). If you just have UberX, you will need to contact Uber to be able to deliver.
 
#*If you just have Deliveries on your screen, even better (you'll only be able to get deliveries). If you just have UberX, you will need to contact Uber to be able to deliver.
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#* You will need to back out of the menus after tapping "Save". Tap the downward-pointing arrow on your Trip Planner.
 
#* You will need to back out of the menus after tapping "Save". Tap the downward-pointing arrow on your Trip Planner.
 
#* Although you should routinely check this preferences page to ensure it's turned on if you tend to turn this service off. But you shouldn't need to go into this page if you rarely - if ever - turn anything off.
 
#* Although you should routinely check this preferences page to ensure it's turned on if you tend to turn this service off. But you shouldn't need to go into this page if you rarely - if ever - turn anything off.
# Turn yourself online. Tap the blue "Go" button on your map to mark yourself as Online.
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# Go online. Tap the blue "Go" button on your map to mark yourself as Online.
#* Your workload for some areas may include McDonalds and Subway (sandwiches), but this will depend on region. Other areas may include independent restaurants as well as these bigger chains, but this all will be based on your location what Uber has approved for delivery.
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#* Your workload for some areas may include McDonalds and Subway (sandwiches), but this will depend on region. UberEats tends to constantly expand and may have other popular restaurants providing delivery options. This will all be based on your location and what Uber has approved for delivery on their platform.
#* Uber finds the closest UberEATS delivery partner to ping first. While this may only be out a few minutes from the restaurant, Uber still uses the "twenty-five minute out driving time system" used for ride-share pings for UberEATS.
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#* Uber finds the closest UberEATS Delivery-Partner (driver for Uber Eats) to ping first. But, while this may only be out a few minutes from the restaurant, Uber still uses the "twenty-five minute out driving time system" used for ride-sharing pings for UberEATS.
 
#  Accept a food delivery request. Tap the blue meal delivery bag that is positioned between the words "Delivery" and "Meal" at the top of the grey request box at the bottom of the screen. You should have thirty seconds to read these deeper request screens but act quickly before they go away because there's little chance that they'll be back a second time.
 
#  Accept a food delivery request. Tap the blue meal delivery bag that is positioned between the words "Delivery" and "Meal" at the top of the grey request box at the bottom of the screen. You should have thirty seconds to read these deeper request screens but act quickly before they go away because there's little chance that they'll be back a second time.
#* Peruse the delivery screen before you accept it. You'll also see your payment amount (before tips which customers may give only after the order is delivered), the total time to pick up, wait and deliver (x minutes "total time"), and even the name and address line of the pickup on separate lines directly beneath the icon. On the map above, you'll see the route not only to the restaurant but to the customer too - but you should never discriminate on the customer on their time away from the restaurant.
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#* Peruse the delivery screen before you accept it. You can see a variety of request styles based on your Uber Pro levels with some sameness on the rest of the screen.
#* UberEATS deliveries may come in as back-to-back requests or under your filtered trips feature, but these aren't very common in some areas.
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#* If you have Uber Pro [[Improve Your Uber Pro Reward Program Level in Uber Driver‎|Gold, Platinum or Diamond]], you'll also see your payment amount (before tips which customers may give only after the order is delivered), the total time to pick up, wait and deliver (x minutes "total time"), and even the name and address line of the pickup on separate lines directly beneath the icon.
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#* If you just have Uber Pro Blue, besides the button to accept the words Delivery and Meal, you'll also see the time to get to the pickup point, an approximate price written as "Earn at least (monetary amount)" and the name and (street) address portion of the restaurant you'd be heading to.
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#*On the map above, you'll see the route not only to the restaurant but to the customer too - but you should never discriminate on the customer on their time away from the restaurant. This ability won't differ between the levels of Uber Pro you'll have.
 
# Read the pickup instructions. Tap the ETA bar at the bottom of the screen, or tap the up arrow at the bottom of the screen then read the "Note from business". This often will describe where you should go to pick up the order. Some may even mention drive-thru lines, or if you should come down an alleyway near the building to pick it up from a private entrance (in big metropolitan cities). But, once ready to proceed, tap the downward arrow near the bottom left of the screen and  
 
# Read the pickup instructions. Tap the ETA bar at the bottom of the screen, or tap the up arrow at the bottom of the screen then read the "Note from business". This often will describe where you should go to pick up the order. Some may even mention drive-thru lines, or if you should come down an alleyway near the building to pick it up from a private entrance (in big metropolitan cities). But, once ready to proceed, tap the downward arrow near the bottom left of the screen and  
 
#* Sometimes your pickup instructions may include so much detail that the initial box isn't enough to fit it and you must press the "See More" button towards the right side of this box to read the notes in the entirety.  
 
#* Sometimes your pickup instructions may include so much detail that the initial box isn't enough to fit it and you must press the "See More" button towards the right side of this box to read the notes in the entirety.  
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#** If by the time you arrive the order details screen doesn't pop open from the bottom displaying your additional details, just tap the bottom ETA bar to make it display and proceed.
 
#** If by the time you arrive the order details screen doesn't pop open from the bottom displaying your additional details, just tap the bottom ETA bar to make it display and proceed.
 
#* Uber encourages the use of their black UberEATS bag - but as long as the bag has a warmth-lining, you can use those instead. Their UberEATS bag can be bought at most Greenlight Hubs, or through their online system with a Greenlight Hub discount code. However, many restaurants use their own paper/plastic bags with stickers and/or markings.
 
#* Uber encourages the use of their black UberEATS bag - but as long as the bag has a warmth-lining, you can use those instead. Their UberEATS bag can be bought at most Greenlight Hubs, or through their online system with a Greenlight Hub discount code. However, many restaurants use their own paper/plastic bags with stickers and/or markings.
#* Never hand your phone to an employee - saying it's "this order". <!-- We've all done that when we're angry at the employees when we weren't delivering one-time or another! --> Chances are that they don't know your screen's working and may push buttons that may proceed sooner than originally planned. You may turn the phone around and show them that you have a map for your delivery screen - ensuring they know you are there to pick up the order they carefully worked on). Restaurant employees aren't UberEATS delivery employees, so you shouldn't hand the phone to them.
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#* Never hand your phone to an employee - saying it's "this order". Restaurants employees will rarely work UberEATS delivery on the side, so will not be able to work your device without pushing improper buttons to find this name quickly. You may turn the phone around and show them that you have a map for your delivery screen - ensuring they know you are there to pick up the order they carefully worked on). Restaurant employees aren't UberEATS delivery employees, so you shouldn't hand the phone to them.
 
#* At about eight minutes of standing waiting for the order, you'll see a "Not ready" button on your screen that can be used to signal to Uber that the business wasn't ready to have you pick up the order yet and Uber may have to contact this business to speed it up - if possible.
 
#* At about eight minutes of standing waiting for the order, you'll see a "Not ready" button on your screen that can be used to signal to Uber that the business wasn't ready to have you pick up the order yet and Uber may have to contact this business to speed it up - if possible.
 
# Read the customer's order details (food-wise), if necessary. The person icon to the left of the customer's name is the button that designates the order details. This screen won't tell you the price the customer paid for the food, so it should not be used for this reason.
 
# Read the customer's order details (food-wise), if necessary. The person icon to the left of the customer's name is the button that designates the order details. This screen won't tell you the price the customer paid for the food, so it should not be used for this reason.
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# Walk up to the customer's door and tap the up-arrow from the bottom left corner if it doesn't open as you get close to the delivery point. You'll need to know the customer's name from this box before dropping it off. Have the bagged food in hand and ready to hand-off.
 
# Walk up to the customer's door and tap the up-arrow from the bottom left corner if it doesn't open as you get close to the delivery point. You'll need to know the customer's name from this box before dropping it off. Have the bagged food in hand and ready to hand-off.
 
#* You can also find the customer's name in the ETA bar, much like other trip requests.
 
#* You can also find the customer's name in the ETA bar, much like other trip requests.
#  Find the recipient based on the address, apartment number (if necessary) and their should-be-provided delivery instructions. Except when the customer meets you at a "Wait at car" or greets you on a pathway as you approach, expect to knock on the door and you greet them with their food by name. Use "Here to drop off (name)'s order," or something similar to verify the customer can be found at the delivery address.
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#  Find the recipient based on their delivery details that were directed - including any apartment numbers and/or buildings and get out of your car and walk to them (unless they said to "wait at car"). Be polite and knock on their door, unless they meet you in transit or are ready with the door open and with their arm extended to take the food from you. Greet them with their food by their customer name. Use "Here to drop off (name)'s order," (or something similar) to verify the customer can be found at the delivery address.
 
#* Always say thank you before leaving their address and marking your delivery as Delivered. You can find the customer's name to the right of "Deliver to" below the ETA line at the bottom of the screen. You can also find it at the top of the "Delivered" dialog box along with customer notes and address below that.
 
#* Always say thank you before leaving their address and marking your delivery as Delivered. You can find the customer's name to the right of "Deliver to" below the ETA line at the bottom of the screen. You can also find it at the top of the "Delivered" dialog box along with customer notes and address below that.
 
# Rate your customers' delivery before marking the order as delivered. Uber will ask you if you'd like to provide more information if you down-thumb it, but will let you mark it delivered if up-thumbed! Rating here is optional but helps Uber maintain it's customer base.
 
# Rate your customers' delivery before marking the order as delivered. Uber will ask you if you'd like to provide more information if you down-thumb it, but will let you mark it delivered if up-thumbed! Rating here is optional but helps Uber maintain it's customer base.
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* It takes Uber a few additional seconds to process the funds for the deliveries a few additional seconds after the last delivery, so expect a short delay. However, if you don't see funds, relax. If it takes more than fifteen minutes (rare), contact Uber to find out what's happening- as there '''might''' be a slight delay in the processing system for the delivery!
 
* It takes Uber a few additional seconds to process the funds for the deliveries a few additional seconds after the last delivery, so expect a short delay. However, if you don't see funds, relax. If it takes more than fifteen minutes (rare), contact Uber to find out what's happening- as there '''might''' be a slight delay in the processing system for the delivery!
 
* If you enjoy conversing inside your car's trip, UberEATS deliveries might not be right for you. You may awkwardly talk to the food and expect it to talk right back after being heard without hearing audible words.  
 
* If you enjoy conversing inside your car's trip, UberEATS deliveries might not be right for you. You may awkwardly talk to the food and expect it to talk right back after being heard without hearing audible words.  
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== Warnings ==
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* You will very-rarely see UberEATS deliveries come in as back-to-back requests in some Uber Cities, however, it's possible. Also, it's rare to see them pop up when you have filtered trips feature turned on.
   
 
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